FAQ

Frequently asked questions

What is Hollow Wise, and who is it for?

Hollow Wise is a cleaning app that guides you through cleaning and lets you stop at a clear place. It’s for anyone who feels overwhelmed by cleaning and wants a simple way to start.

How is it different from other cleaning apps?

There are no points, streaks, or badges. Nothing scolds you for missing a day.

What is Quick Clean, and how long does it take?

Quick Clean is a guided clean that takes about 20 to 30 minutes. You can stop at any time.

Where do I start if my home is a mess?

Start with Quick Clean; do what you can, then stop. With an account, I’m Overwhelmed asks what you’re facing and gives you a short routine.

What if I miss a day or only have a few minutes?

Nothing bad happens. There are no streaks to lose. If you only have a few minutes, start Quick Clean and stop when you need to.

Do I need special cleaning supplies?

No. You can start with what you already have.

What is Stray Solutions?

Stray Solutions helps you gather things that do not belong in a room and decide where they go. Anyone with an account can open it from Home now; it is planned for the paid tier later.

Can Hollow Wise help when company is coming?

Company is coming makes a short routine for the rooms your visitors will see, using 15 minutes, 30 minutes, or 1 hour. With an account, open it from Home.

Can someone help me finish a routine?

Yes. While a routine is running, open More and choose Handoff to send the remaining steps by a private link that lasts 24 hours.

Can I change steps that are hard for me?

With an account, Accessibility can show options beside steps involving kneeling, lifting, or reaching overhead. The usual steps stay visible, and you choose what fits.

Does it cost anything, and is my information private?

Quick Clean is free forever and needs no account, and nothing you do in it is sent to our database. With an account, we keep your email and what you save, and you can delete it any time under Account in the menu. No ads, and we never sell your information. Read our Privacy Policy and Terms of Use for details.

How do I get help or give feedback?

Email support@hollowwise.com. We answer Monday to Friday, 9 AM to 5 PM Central, usually within two business days. For privacy requests, email privacy@hollowwise.com.